Last updated 2024/04/08
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
1. Ensure you purchased the product no longer than seven days ago.
2. Please fill out the return/exchange sheet on our website or email us at [jyzx@hital.com] to start the process.
3. Ship the product back to our warehouse at [20th Floor, Hualing Building, No. 111, Section 2, Furong Middle Road, Furong District, Changsha City, Hunan Province]. Return shipping is the responsibility of the customer.
Once we receive the product, we'll process your exchange, send you a brand-new product, or issue you a refund if you prefer.
If you have any questions or concerns, please don't hesitate to reach out to us at jyzx@hital.com.